Shipping Policy

Shipping Policy

We’re thrilled you’ve chosen to shop with us! Here’s everything you need to know about how we get your order from our hands to yours, quickly and safely:

Order Processing

  • How long it takes: We process orders within 1-3 business days (Monday-Friday, excluding U.S. holidays). Orders placed after 8 PM EST will begin processing the next business day.
  • What to expect: Once your order is ready, you’ll receive a confirmation email with tracking details to keep tabs on its journey.

Shipping Methods & Delivery Times

  • Standard Shipping (U.S.): 5-9 business days after processing. Cost: $6.90 - $9.90.
  • International Shipping: Available to Canada, UK, New Zealand, and Australia. Delivery takes 7-21 business days after processing. Cost: $17.27 - $81.97. Delivery date and cost may vary dependent on location.
  • Carriers: We partner with USPS for domestic orders and trusted carriers like DHL or FedEx for international shipments.
  • Note: Delivery times are estimates and may shift due to weather, holidays, or carrier delays beyond our control.

Shipping Costs

  • U.S. Orders: Get free standard shipping on orders over $50! Otherwise, see the rates above.
  • International Orders: $17 - $82 dependent on location and speed of delivery (customs fees or duties, if applicable, are the customer’s responsibility—see below).
  • Transparency: No surprises—what you see at checkout is what you pay.

Where We Ship

  • Domestic: We deliver to all 50 U.S. states, including Alaska and Hawaii, plus APO/FPO addresses.
  • International: Currently available to Canada, the UK, Australia, New Zealand and more. Additional countries coming soon—watch this space!
  • Restrictions: We can’t ship to P.O. boxes or areas with specific product import restrictions. Check your local rules before ordering.

International Shipping Details

  • Customs & Duties: International customers cover any customs fees, import duties, or taxes, which vary by country and aren’t included in our shipping cost.
  • Delays: Customs clearance might slow things down a bit—we’ll keep you posted with tracking updates.

Tracking Your Order

  • How it works: After your order ships, you’ll get a tracking number via email. Check its progress anytime on the carrier’s site.
  • Lost or delayed? Reach out to us on this page Contact Us if it’s overdue, and we’ll jump in to help.

Potential Delays

  • What might happen: Holidays, extreme weather, or peak shopping seasons could push delivery times. We’ll keep you in the loop if anything changes.
  • Our commitment: If a delay starts with us, we’ll let you know ASAP.

Damaged or Lost Shipments

  • What to do: If your order arrives damaged or doesn’t arrive at all, Contact Us within 7 days of the expected delivery date with your order number and a photo (if relevant).
  • Our solution: We’ll send a replacement or process a refund if applicable—no stress, no fuss.

Questions?

Got a shipping query? We’re here to help! Contact Us —we’ll make sure your order arrives just as you expect.

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